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How invoicing works
An invoice is the bill you send for work you've done. This section shows how a finished job turns into money in your bank account.
Each invoice belongs to a client and lists what you're charging for. Your client gets their own page where they can view the invoice and pay it online.
Tip — You rarely need to fill in an invoice yourself. If you create it from the visits you've completed, HiTradies copies the client, address and prices across for you. See Invoice a job.
The invoicing flow
- Finish the work — mark the visit as completed.
- Create the invoice — from the job or visit. If the work isn't part of a booked job, create it from scratch. See Create an invoice.
- Send it — by email or SMS. See Send an invoice.
- Get paid — your client pays online. If they pay you another way, you record the payment yourself. See Record a payment.
Invoice statuses
| Status | What it means |
|---|---|
| Draft | Started, but not approved yet |
| Awaiting | Approved, but unpaid or only partly paid |
| Overdue | Past its due date and still unpaid or only partly paid |
| Paid | Paid in full |
Sent vs. status. Sent is separate from the status. Once you email the invoice to your client, a green tick appears in the Sent column on the Invoices list and a Sent badge appears on the invoice. Sending doesn't change the status — the status only moves when you approve the invoice (Draft to Awaiting) or a payment is recorded. Selecting Approve and email on its own doesn't mark the invoice as sent; it counts as sent only after you select Send email. See Send an invoice.
