Create a booking form

Set up the form customers fill in when they want to book you.

Create the form

1. Go to Settings and select Booking Forms.
2. Select Create form.

3. Choose a template. It's only a starting point, so you can change anything afterwards.
   • Booking Form — for scheduling services. Includes a date/time selection and a service dropdown.
   • Contact Form — a simpler enquiry form. Collects a name, email and a message, without scheduling.
4. Set it up. Work through the options in the table below.
5. Select Save when you're done.

Form options

Option	What to do
Name	A name for your own reference. Customers don't see it.
Form title and button	The heading customers see (for example "Book a Service") and the wording on the submit button.
What it asks for	Choose which fields appear and which are required: name and email, phone, the service they want, a date/time, an address, and a custom question of your own.
Messages	The thank-you message shown after they submit, and an error message if something goes wrong.
Where requests go	The email address to alert when a request comes in. See below.
Look	The colours, so the form fits your brand.

Where requests go

• When a request arrives you get both an in-app notification and an email at these addresses.
• You can enter more than one address, separated by commas.
• If you leave it blank, no one is alerted for that form. There's no fallback to the owner.
• Send confirmation email to client is a separate switch. It's off by default.

Manage your forms

On the Booking Forms list, each form shows its name, status and when it was last updated. Select the ⋯ (More options) button on a row to:

• Activate or deactivate the form. Only active forms accept submissions.
• Set as default for your hosted booking page. This only appears on an active form that isn't already the default, and only when you have more than one form.
• Copy page link or Copy embed code to share the form. See Share your booking form.

One form is marked as the default. That's the one your hosted booking link shows.

See how a form is performing

1. Go to Settings → Booking Forms.
2. Select the form you want to look at. Its performance shows on its own page.

Each form tracks its own views, submissions and the conversion rate between them. The page shows the last 30 days by default, or a date range you choose. It's a quick way to tell which forms bring in work and which are only being seen and skipped.